Software as a Service (SaaS) is an effective way for a business to manage its IT software support as it is both cost effective and scalable.
The benefit of adopting a SaaS model in your IT infrastructure is that SaaS can be tailored to meet the demands of your business today – without worrying about what the future may hold. Many smaller business who both intend to grow and are likely to do so will often consider purchasing software plans that they can ‘grow into’. They may opt for a 50 user plan, while they only have 20 users. While this may hold to be financially prudent in other industries or under different circumstances, such as leasing office space, when it comes to software a SaaS model may allow for the business to add users, one by one as required.
Second to this, some software is not needed simultaneously and as such can be shared amongst users. With a software ‘purchase and use’ scenario the software would generally be installed onto a single device and be wed to that particular device – requiring users to swap computers if they wished to use the particular software. This is not an issue with SaaS, whereby software may actually be accessed online, from any computer. This addresses the physical ‘location’ of the software, by simply limiting the number of users who can access it simultaneously.
There are a wide ranging number of SaaS applications, from email to word processing to specialised software. Through cloud computing an entire operating system can be established under a SaaS working model, providing users with access to windows, office products, work email and calendars, 24/7, globally. This also allows for efficient data back-up and data security, as software is maintained by your IT support team.
Finally, cost is an important factor to business and IT budgets. SaaS is beneficial in many ways, including the following;
- The cost of service is usually charged on a monthly basis, rather than an annual basis or an upfront lump sum.
- Users can be added or removed as they join or leave a business – most SaaS agreements do not charge cancellation fees or set-up fees.
- Like most business expenses, rates can generally be negotiated for larger numbers of users.
- Software updates are generally included free of charge, as part of the monthly cost – this is in contrast to the purchase of a software program up front, whereby a modern version must be purchased every few years.
Overall SaaS appears to be the way of the future for most software programs, apart from a few specialised programs that are relevant to a specific industry. SaaS covers everything from email to full operating systems, can be easily scaled up or down based on business needs and can be very cost efficient for all business types.
To find out more about how we can help your business with a SaaS solution and other IT Services check out our Managed IT Services page.
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